Question 1: Targeted questions are used to uncover new information about the customer.
-True
-False
Question 2: “What made this a good time to purchase a new car?” Is an example of which type of question?
-Open-ended Question
-Targeted Question
Question 3: Which of the following is not an important cue or life change?
-I just changed jobs
-I need to increase my credit limit
-I need to pay my bill
Question 4: Targeted questions are key to learning more details about an uncovered need.
-True
-False
Question 5: “How is the new baby going to affect your finances in the long-term?” Is an example of which type of question?
-Broad Question
-Targeted Question
Question 6: Relationship sales focuses on finding underlying needs and providing appropriate solutions.
-True
-False
